Terms And Conditions

    In using this website, you are deemed to have read and agreed to the following terms and conditions:

    The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refer to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services/products, in accordance with and subject to, prevailing law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

    Privacy Statement

    We are committed to protecting your privacy. Authorised employees within the company on a need-to-know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. We will investigate any unauthorised actions against computer systems and data with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

    Confidentiality

    Client records are regarded as confidential and therefore will not be divulged to any third party, other than if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Clients with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

    We will not sell, share, or rent your personal information to any third party or use your email address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

    Disclaimer: Exclusions and Limitations

    The information on this website is provided on an “as is” basis. To the fullest extent permitted by law, this Company:

    • Excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
    • Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

    The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer under Australian Consumer Law are affected.

    Payment, Deposits & Web Design Fees

    Payment via Direct Bank Transfer (BACS/EFT), credit card, or PayPal are acceptable methods of payment.

    • Web Design Deposits: All web design projects require an initial deposit (typically 50% of the total project quote) before work commences or project scheduling is locked in. This deposit is strictly non-refundable. This fee covers upfront administrative costs, discovery, site architecture design, scheduling allocation, and initial concept development.
    • Other Fees: Unless explicitly agreed upon in a specific service contract, all upfront deposits, booking fees, or payments for ongoing technical services are non-refundable once work has commenced.
    • Payment Terms: Our standard terms require payment in full within thirty (30) days of invoice issuance. All digital assets, source code, designs, and goods remain the property of the Company until paid for in full.
    • Late Payments: Monies that remain outstanding by the due date will incur late payment interest at the rate of 2% above the prevailing central bank base rate on the outstanding balance until the balance is paid in full. We reserve the right to seek recovery of any monies remaining unpaid sixty (60) days from the date of invoice via collection agencies and/or through the small claims tribunal. In such circumstances, you shall be liable for any and all additional administrative, collection, and/or court costs.

    Cancellation Policy

    A minimum of 24 hours’ notice of cancellation for scheduled consultations or meetings is required. Notification via email, phone, or text message will be accepted subject to written confirmation. We reserve the right to levy a $100 charge to cover subsequent administrative or scheduling expenses for missed allocations.

    Termination of Agreements and Refunds Policy

    Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway.

    As stated above, no refunds shall be offered for web design deposits or where a Service is deemed to have begun and is underway. Any monies that have been paid to us which constitute upfront payment in respect of the provision of completely unused, unstarted Services shall be refunded. Upon termination of a web design project by the Client, all draft designs, mockups, and intellectual property remain exclusively with the Company.

    Availability

    Unless otherwise stated, the services featured on this website are intended primarily for the Australian market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs, and text available through this site. Redistribution or republication of any part of this site or its content is prohibited without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely, or error-free, although it is provided to the best of our ability.

    Log Files & Cookies

    We use IP addresses to analyse trends, administer the site, track user movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, our web servers automatically log standard access information including browser type, access times, and requested URLs for troubleshooting and systems administration.

    Like most interactive websites, this Company’s website uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable functionality and ease of use for visitors.

    Links to this website

    You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website, you do so at your own risk and the exclusions and limitations set out above will apply.